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Do I Have to Talk to the Other Person's Insurance Company?

Do I Have to Talk to the Other Person's Insurance Company?

If you’ve been involved in a car accident, the other driver’s insurance company may call you to discuss the incident. Whether you or the other driver is at fault, you could still hear from the other party’s insurer.

But do you have to talk to the other driver’s insurance company? The answer is, “No.”

Legally, you are not required to speak with the other person’s insurance company. If you have a lawyer or adjuster from your own insurer, they can discuss your case on your behalf.

Talking to the other party’s insurance company can damage your case. The fact is that the adjuster will do whatever it takes to protect the company’s best interests and bottom line, which means finding any reason to use whatever you say against you to deny or significantly reduce your claim.

Additionally, the other driver’s insurance adjuster may want to record the conversation, which is also a mistake. A recorded statement can be used to undermine an authentic collision claim to find any inconsistencies in other statements you’ve made (e.g. the police report or a lawsuit), ask you tricky questions that cause you to make mistakes, or use the statement to cross-examine you at trial.

On the other hand, you must speak with your own insurance agent. When speaking to your agent, only provide the name, address, and phone number of any other parties involved in a collision, the insurance information of any parties involved, the law enforcement agency at the scene, and the date and time of the incident.

If you suffered a serious injury or the other party believes you are liable for the accident, our Savannah car accident attorney at Brooks Law Office can help you recover your entitled compensation. For more information, contact us and schedule a free consultation today.


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